The Desktop Engineer in this role will work within a dynamic End User Services team that is accountable for architecting and designing comprehensive solutions that meet End User computing requirements. The individual in this role will partner with key End User customers to create well-defined solutions that are aligned to the company’s IT strategy and leverage common solutions and services to meet key project goals.
The Desktop Engineer will provide excellent Level 3 End User support, including network, hardware/software services, problem documentation/resolution, and project management. This role will act as the technical lead and will assist in strategic planning initiatives. Additional responsibilities: